Refund & Cancellation Policy
Last updated: 4 July 2026
This policy explains how to cancel your PlanJour Plus subscription and when you may be entitled to a refund. PlanJour is operated by Sparklithic Ltd.
1. How to cancel
You can cancel PlanJour Plus at any time from your Account page. Cancelling stops your subscription from renewing at the end of the current billing period.
2. Access after cancellation
When you cancel, you keep full access to PlanJour Plus features until the end of the period you have already paid for. After that date, your account reverts to the free plan. Your journal and calendar data remain yours and are not deleted by cancelling.
3. 14-day cooling-off (new annual subscriptions)
Under the UK Consumer Contracts Regulations, if you take out a new annual PlanJour Plus subscription you have a 14-day cooling-off period during which you may cancel for a refund. To request this, contact us within 14 days of your initial purchase at info@planjour.com. Where you have used the service during this period, we may make a proportionate deduction for the value already provided.
4. Refunds for partial periods
- We do not provide refunds for partial billing periods (for example, cancelling mid-month or mid-year), except where required by law.
- The 14-day cooling-off right above applies to new annual subscriptions.
- Nothing in this policy affects your statutory rights.
5. Contact
For any cancellation or refund request, contact PlanJour (operated by Sparklithic Ltd) at info@planjour.com.